1. Your choices
This page explains how to use the privacy rights described in our Privacy Policy. It covers how to make a request, how we confirm who you are, how long we take, how an authorized agent can act for you, and how to appeal if you disagree with our answer.
Depending on where you live, you may be able to:
- Ask what personal information we hold about you and get a copy of it.
- Ask us to correct information that is wrong.
- Ask us to delete your personal information.
- Opt out of the sale or sharing of personal information, targeted advertising, and profiling that has legal or similarly significant effects.
- Ask us to limit the use of sensitive personal information, where the law provides that right.
- Appeal our decision if we refuse a request, where the law provides that right.
We honor these requests from any visitor who asks, whether or not a particular state law applies to us.
2. How to make a request
Choose whichever is easiest:
- Email: [privacy@k12phonesystems.com](mailto:privacy@k12phonesystems.com)
- Telephone: 908-923-8241
- Online: the contact form. Say that you are making a privacy request.
Tell us your name, the email address or phone number you used to contact us, what you are asking us to do, and, if you have one, the date of your message. You do not need to give a reason. Please do not send sensitive documents such as an ID card unless we ask for something specific and tell you how to send it safely.
3. What we can find
Our records are small. Personal information comes from messages you send us through the contact form, by email or by telephone. We do not keep visitor accounts, an analytics database or a marketing list. Technical logs held by Cloudflare are controlled by that company under their own practices, and we cannot search or delete them. We will tell you what we found, and where we cannot help, we will say so and point you to the provider's privacy page.
4. How we confirm who you are
To protect your information, we need to be reasonably sure that a request comes from the person it concerns.
- For a request to know or correct information, we will ask you to confirm details we already hold, such as the email address and the subject or date of a message you sent. Because messages arrive by email, we may also reply to the address you used.
- For a request to delete, we use the same checks, and we may ask you to confirm again before we delete.
- We will not ask for more information than we need, and we will use what you give us only to handle your request.
If we cannot confirm your identity, we may decline to act on the request and will explain why.
5. Authorized agents
You may ask another person or an organization to make a request for you. We will ask for written proof that you gave them permission, and we may ask you to confirm with us directly. A parent or legal guardian may make a request for a child, and a person with power of attorney may act for an adult.
6. Selling, sharing and targeted advertising
We do not sell personal information, we do not share it for cross-context behavioral advertising, and we do not use it for targeted advertising. See Do Not Sell or Share My Personal Information. If you want to record an opt-out anyway, tell us, and we will note it.
7. Opt-out preference signals
If your browser sends an opt-out preference signal, such as Global Privacy Control, we treat it as a valid request to opt out of anything that would apply. Because the website does not sell or share information for advertising, the signal does not change how the website works.
8. Sensitive information
We do not ask for sensitive personal information through the website, and we ask you not to send it. If you send something sensitive by mistake, tell us and we will delete it.
9. How long we take
We aim to confirm that we received your request within 10 business days, and to answer fully within 45 days. If we need more time, the law may let us extend that period by another 45 days, and we will tell you why. There is no charge, unless a request is clearly excessive or repeated, in which case we will explain any fee or the reason we decline before acting.
10. If we say no, and your right to appeal
We may decline a request in whole or in part, for example if we cannot confirm your identity, if the law lets or requires us to keep the information, or if the request is not covered by a law that applies. We will tell you the reason in writing.
If you live in a state that gives you a right of appeal, such as Colorado, Connecticut, Texas or Virginia, you may appeal. Reply to our decision, or write to [privacy@k12phonesystems.com](mailto:privacy@k12phonesystems.com), with the word "Appeal" in the subject line and a short explanation, within 60 days of receiving our decision. We will review the appeal and answer in writing within the time your state requires, and we will explain the reason for our decision. If we deny the appeal, we will tell you how to contact your state attorney general to submit a complaint.
11. No discrimination
We will not deny you information, change what we give you, or treat you worse because you used a privacy right.
12. State notices
| State | What this page adds |
|---|---|
| California | Rights to know, delete, correct, opt out of sale and sharing, and limit use of sensitive information. See the California notice in the Privacy Policy |
| Texas, Virginia, Colorado, Connecticut and similar states | Rights to access, correct, delete and obtain information, to opt out of targeted advertising, sale and certain profiling, and to appeal a refusal |
| Nevada | Right to opt out of the sale of covered information. We do not sell it |
13. Contact
K12PhoneSystems.com
Email: [privacy@k12phonesystems.com](mailto:privacy@k12phonesystems.com)
Telephone: 908-923-8241
Online: the contact form
Related policies
Privacy Policy · Do Not Sell or Share My Personal Information · Cookie Policy · Terms of Use